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Reliable US Field Services for X-Ray Screening Solutions
Field Services You Can Trust
LINEV® Systems US, Inc. offers dependable field service support to correctional, critical infrastructure, law enforcement, events, school safety and customs organizations requiring 24/7/365 technical on-site and remote support throughout the United States. With a reputation for providing dependable X-ray screening solutions for Cabinet/Cargo Style and Full Body Scanning Systems.
At LINEV Systems US, we believe that support should extend far beyond the point of sale. Our commitment to service ensures that our customers receive timely, expert assistance — whether it’s installation, preventive maintenance, or rapid technical response.
If you’re experiencing any issues with your system, please fill out our Warranty Claim form. This helps us process your request faster and ensure the right support team is assigned to assist you. Providing detailed information allows us to resolve the problem as efficiently as possible.
Service Request Form
Our team of experienced field engineers covers the entire U.S., ready to respond on-site when needed. We also offer remote diagnostics, software updates, and personalized maintenance plans to keep your systems running at peak performance.
 | Field Preventative Maintenance & Radiation Safety Survey LINEV® Systems US, Inc. delivers a comprehensive range of maintenance, repair, and inspection field services to correctional institutions, airports, courthouses, and other facilities requiring fast and accurate service and support. LINEV Systems US, Inc. inspects and surveys X-ray screening solutions on a quarterly, semi-annual, or annual basis and in accordance with local and state regulations. |
 | Field Service Support LINEV® Systems US, Inc. offers field service support to troubleshoot, diagnose, and repair screening systems remotely and/or on-site. LINEV® Systems US, Inc. places priority on fast and accurate repairs to minimize downtime of units in the field. LINEV® Systems US, Inc. is committed to providing industry-leading response time and more importantly the shortest window of diagnosis to repair time. LINEV® field service personnel are factory-trained professionals with extensive knowledge and experience on X-ray producing equipment. |
 | Specialized Sector Experience LINEV® Systems US, Inc. ’ Field Service team has extensive experience with city, county and state correctional facilities. LINEV® Systems, Inc. has more body scanners deployed within U.S. correctional institutions than any other manufacturer, and understands the unique requirements of servicing equipment in restricted settings. |
 | 24/7 Field Support We understand our customer’s urgent needs. Our Field Services team is available 24/7/365 to respond to your needs at your location and on your schedule. |
 | Training and Train the Trainer LINEV® believes that a tool is only as good as the person using it. We invest in training your staff on proper use, best practices, and compliance with policy and procedures. Our standard course consists of class room and hands-on training:
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 | Radiation Training LINEV® Systems US, Inc. has teamed up with RCE X-Ray Training, to provide a turnkey regulatory radiation compliance & safety training services for the facility RADIATION SAFETY OFFICER (RSO) & THE X-RAY EQUIPMENT OPERATORS. These certified programs will bring your staff in compliance to your specific state regulations. |
 | Warranty Support LINEV® Systems US, Inc. products have been manufactured to the highest quality standards and are warranted to the original purchaser only. The products are covered by the standard warranty for a period of 12 months from the date of acceptance by our customers. The products are guaranteed to be free from defects in workmanship and parts during the warranty period. The defects that occur within the warranty period under normal use and care will be repaired or the defective parts or products will be replaced at LINEV’s sole discretion. |